Home Claims Services

Home Claims Services

We provide you with added value by offering a balance between efficient, client-orientated services on the one hand and the control of the total claim costs on the other hand. If required, we provide our services to your previously agreed service levels.

Services Include

  • Domestic household claims handling (complete or partial) for all perils:
  • Property damage
  • Theft and burglary
  • Accidental damage
  • Civil liability claims in connection with the activities of private life
  • Surveys of the location of the loss
  • Cost calculations
  • Recovery proceedings
  • Recourse and fraud investigation

We are also able to handle volume contracts for Marine and Transportation, Property, Liability and Construction All Risks.


  • Rapid follow-up of loss adjustment assignments by
  • The central intake of assignments by the intake department
  • Planning of loss assessments from our regional offices
  • Reporting from home offices
  • Central processing
  • Tight control of the processing times
  • Very brief/succinct forms of reporting
  • Short processing times
  • Working with client's network businesses
  • Tele-assessment
  • ICT technology


Would you like to have more information about the Home label? Please contact:

Roland de Groot
Operations Director
T: +31 10 45 35 535
E: RolanddeGroot@crawco.nl